Dear
Mr. Jackson,
RE: Case Number 3566897
Thank you for sharing your thoughts. We realize there may be
concerns
regarding members of the United States military traveling with
us on
active duty and we want to take this opportunity to
address some of
their issues.
We want our customers to know how deeply Delta respects and
admires the
men and women who fight every day for our country. As a company,
we have
very strong ties to the
armed forces, with countless employees, family,
friends, and loved ones serving actively or on reserve, and many
more
who are retired from military service. Delta understands what it
takes
to travel as an
active duty member of the military, which is why we work
hard to ensure our policies allow active duty military personnel
traveling with us additional flexibility.
Effective June 8, 2011,
Delta Air Lines
will increase its
baggage
allowance for Active duty U.S. military personnel
traveling on orders to
or from duty stations to four (4) checked bags in
Economy Class and up
to five (5) checked bags in First and
Business Class
on Delta and
Delta
Connection carriers at no charge. This change is also
applicable to
dependents traveling with active military on orders. Previously
the
allowance included three (3) checked bags in Economy Class and
four (4)
in First and Business Class. Weight restrictions will still
allow these
bags to weigh up to 70 lbs. (32 kg) and measure up to 80 linear
inches
(203 cm), which offers added flexibility over the standard 50
lbs. and
62 linear inches (157 cm). Because of weight, balance and space
constraints, Delta
Connection carriers will accept up to four bags at no
charge.
As an enhancement to these policies, active military presenting
military
id will be allowed two free checked bags during personal travel.
Our military men and women deserve a high level of flexibility
in their
travel and we hope that this clarification will support our
efforts to
provide them with a travel experience reflective of our
appreciation for
their service.
Thank you for writing.
Sincerely,
Allen P. Kurts
Coordinator, Customer Care
Delta Air Lines
Original Message Follows: ------------------------
Delta Air Lines Customer Care Form
Title: Mr
First Name: Doug
Last Name: Jackson
Reply-To Email Address:
svseeker@ymail.com
Airline Program:
Frequent Flyer
Number:
Address: 2128 E Ute Steet
Address Line 2:
City: Tulsa
State/Province: OK
Postal Code/Zip: 74110
Country: US
Phone Number: 011-918 6304050
Flight Date: 6/7/2011
Flight Number:
Origin City:
Destination City:
Confirmation Number:
Ticket Number:
Class of Travel:
Response Required: Yes
Message:
http://www.youtube.com/watch?v=_borufk9RTc&feature=player_embedded
Really! Let me see. Haji's fly planes into buildings. We send
soldiers
to kill the hajis in question and Delta who gets to fly their
planes in
safety, ass rapes the soldiers. Nice going Delta!
Submitted: Tue Jun 07 2011 22:34:53 GMT-0500 (Central Daylight
Time)
